Got Fireworks Freight Terms

• All orders ship LTL Truck (common carrier) and follow DOT regulations.

• Fireworks cannot be shipped via USPS (mail), UPS ground, or Fed Ex ground.

• All orders are FOB our warehouse. Customers are responsible for all freight charges.

• Charges are calculated based on the weight of the order, the destination zip code and additional services requested.

• You will be offered the best rate to your area as we utilize several different carriers.

• Based on carrier and destination, allow 2-7 days for transit time. Delivery dates are not guaranteed.

• Express delivery is available with the addition of a raise in freight cost. The total cost will be quoted to you before shipment.

• A delivery call or appointment, liftgate or other request may slow your freight’s delivery time by 24 hours or more.

• We will not be responsible for an incorrect shipping address. If there is a problem with the address provided, you are responsible for paying any additional freight charges.

• If an order is refused or returned to us as undeliverable for any reason, you will be charged the full delivery cost, plus the additional return freight cost and a 20% restocking fee.

• Cancelled orders after shipment will be treated in the same way as a refused or returned as undeliverable order.

• Customers are responsible for unloading the freight. The truck driver will place the freight on the tail of the truck but will not unload it for you.

• Freight shortages should be noted on the BOL and reported to us within 2 business days of delivery. Please attach a copy of the BOL signed by the driver.

• We are not responsible for freight damages. These are claimed to the freight company and should be noted on the BOL at the time of delivery.

Due to stress on the trucking industry. Increased Labor, Trucker Shortages, Covid Guidelines, Increased Fuel Cost just to name a few. Freight cost are the highest they have ever been. Prices seem to be increasing daily. 

Here are some tips to help keep your freight cost as low as possible.

Address: Ship to a verified Commercial Address. Be honest about your address. They use maps to determine if it’s a commercial address. There is a $50-$75.00 Residential delivery. In most cases shipping to a residential address will automatically add other charges.

Unloading: Most major LTL Carriers no longer allow for breakdown of orders on the back of trailers. If you do not have a dock, forklift, or other way to unload. You will be required to book a Lift Gate Delivery. At present a Lift Gate Delvery charge is $95.00 and up. Also, a lift gate will slow down your delivery. Not every trailer has a lift gate. Your order may set for days until a trailer with a lift gate is available.

Appointments or Phone Calls: Requesting a phone call ahead or scheduling a delivery appointment. Any request for contact or special deliver instruction will automatically move your order to an appointment status. This will add a charge of $30-$50.00 to your order along with slowing your delivery. As it will set at the terminal and will not load for delivery until they can reach you.

Address and Phone Number: Verify your phone number and ship to address before we ship. If for some reason the freight company needs to contact you. Your contact info is incorrect or you don't answer your phone. Your order will be delayed. Remeber they call durning normal buisness hours. Make sure the phone number you give us is monitored.  

Take Your order if It shows up: If they must come back, most companies will charge an additional $150.00 and up for a redelivery.

Terminal Pick Up: If you can drive to the closest terminal near you and you can pickup during normal buisness hours. With in 48 hours of arrival at the terminal. We can arrange for you to pick up at the terminal. There is no need for most of the above charges.

Keep It Simple: The more delivery serives you request, will limits us as to what carriers we can use. Not all cariors provide the same services. Request as few services as possible. Not booking a service then requesting it will still require you to pay for the service.